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JereFryett
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Joined: January.19.05
Location: United States
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Posted: January.26.05 at 4:57pm | IP Logged Quote JereFryett

I would like to know if there are any tech's out there that are using the Shop Tracker program.

Thanks
Jere  
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JButky
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Joined: January.22.05
Location: USA
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Posted: January.30.05 at 8:46pm | IP Logged Quote JButky

Yes,
I bought the first network compatible version, and have used it ever since.

Joe B
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KenHulse
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Joined: January.17.05
Location: USA
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Posted: February.01.05 at 4:13pm | IP Logged Quote KenHulse

To Joe B.
Is it fairly user friendly? How much valuable bench time do you spend entering information and/or tracking already entered instruments?
I've been trying to get my boss to get something so I'm not checking old repair logs for an instruments repair history.

Ken H.
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SallyGeisert
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Joined: January.17.05
Location: USA
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Posted: February.02.05 at 8:57am | IP Logged Quote SallyGeisert

We used Shop Tracker when I first came here. I found it very user friendly but it had some problems internally when we used it here. Sometimes tickets would get mixed together - that is notes and work from one would appear on another. It didn't happen too often and I think it may have had something to do with the fact that we used it so much - lots of tickets entered.

We don't use it now and there may be some updates that have fixed the problem. We now use a program that is a part of the entire store system.
Sally
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JButky
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Joined: January.22.05
Location: USA
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Posted: February.04.05 at 5:11am | IP Logged Quote JButky

Yes, it is very user friendly. I don't use the inventory feature which is too complicated IMO, but the rest is very easy to use. I also had the same problem initially with some records getting mixed from entries being open at various stations but, haven't had that problem lately. I ran a fix from Microsoft for another problem (a Fox pro patch to work on faster puters available online) and haven't seemed to have had that problem since.

 
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admin
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Joined: March.10.05
Location: USA
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Posted: February.06.05 at 5:17pm | IP Logged Quote admin

Hi Jere,

I had looked at ShopTracker 4 or 5 years ago but couldn't get a reply by phone or email for any of my pre-sales questions. I think it has since changed hands so that may not be a problem any more.

So instead, I weighed Quickbooks and Peachtree - two of the most popular accounting programs - and I decided on Quickbooks Pro. It is totally customizable. And although it takes a little time to set it up for a repair shop's purposes, it does everything I need and more. The main books and program help files are very easy to understand and walk you through step by step.

The other plus is that all I have to do for taxes every spring is to send a single Quickbooks file and the paperwork I get in the mail over to my accountant and she takes everything from there.

This is a very important part of your business. If you take the time to set this up from the beginning it will save all kinds of headaches down the road.

Good luck.

Michelle
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DawnLocke
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Joined: January.19.05
Location: USA
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Posted: June.29.05 at 10:41am | IP Logged Quote DawnLocke

I've been using STPro for about 5 years now. It's very easy to use and I have not had any of the problems that others are reporting. I also use QuickBooksPro for my accounting. I just print out invoices everymonth and enter the totals into Quick Books. I'd be interested in hearing how I can make Quickbooks do what Shoptracker does as far as keeping track of instrument repair details and quickly detailing a repair.  
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